Privacy Policy

Privacy policy&
Cookie Information

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, address, email address or other details to help you with your experience.

 

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

An external PCI compliant payment gateway handles all CC transactions.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

Google Analytics & other analysis tools

  • This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”) and Hotjar, an web site usage analysis tool, provided by Hotjar Ltd
  • These tools are used to collect data that allows us to improve the functionality of our websites and make them more useful to you and easier to use
  • By visiting our website you acknowledge that you accept and consent to our privacy practices as well as those of Google Analytics and Hotjar as outlined or linked to in this policy

 

About Google Analytics

  • Google Analytics uses cookies, to help the website analyze how users use the site
  • The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States
  • Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage
  • Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf
  • Google will not associate your IP address with any other data held by Google
  • You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website
  • By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above

 

About Hotjar

  • Hotjar is a tool that aggregates data on how visitors to our site use are using it
  • Hotjar uses cookies to collect non-personal information
  • Examples of the type of information collected include, but is not limited to, pages visited, how pages are used and interacted with, type of device and browser used and the country you are in

For more information on Hotjar, how it collects data, what data it collects please and how to opt out of it collecting your information please read Hotjar’s own privacy policy

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

Third-party links

We do not include or offer third-party products or services on our website.

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

 

 

Interrupt The Routine Ltd

3 Castelnau Mansions

London, London SW13 9QX

United Kingdom

 

Email: rob@interrupttheroutine.co.uk

Tel; 07716 445039